why does microsoft office 365 outlook take so long to retrieve mail

The loading of Outlook emails and attachments can sometimes be delayed by an incompatible Add-In. Method 3: Turn Off the Incompatible Add-Ins Step 4: Also, optimize different partitions before checking Outlook. Step 3: Click 'Optimize' after choosing the drive where your PST file is located. Step 2: Click on Drives to Defragment and Optimize. Step 1: Enter 'defrag' into the search box. To defrag the hard drive, follow the steps: So, if you have not recently defragmented your hard drive, doing so would be a good idea in this situation. Your PST file may also be fragmented, which would explain why email on ' Outlook sends and receives slowly.' When a large file is dispersed across several locations on the drive, it takes too much time to read and write. Method 2: Defragment your Hard Driveĭisk fragmentation is a process that occurs as files are continuously written, edited, deleted, and resized. Check to see if the error ' Outlook sends and receives slow' has been fixed. Hard drive errors will be detected and fixed by the CHKDSK command. Input 'Y' and click ' enter' to force the dismount volume. Before executing the following command, close all open windows. You can also use the Command Prompt window to run the Check Disk command. Also, review that there are no warnings about Reallocated Sector Count. Then, check the hard drive's health status. Make use of CrystalDiskinfo to check the SMART data. And also if your PST file is stored in a location on the drive that has one of those sectors. Outlook may be receiving emails slowly if your hard drive has created bad sectors. Method 1: Look Over the Hard Drive to Check for Bad Sectors Note: Before applying these methods, be sure to back up the PST files.

Why does microsoft office 365 outlook take so long to retrieve mail